HPCC Problem

[Darren Etheridge_2]

When trying to add a new Windows 2008 Sever to my HPCC i get a Validation Error. I know the username and password is correct. I am using the Administrator login account for that server but to no avail.

I can ping the server, I can remote desktop into the server, the firewall on the server is off.


The error is as follows:

Device validation complete. Device validation FAILED.

Possible Reasons:
Device could be dis connected
Bad or incorrect address
Bad or incorrect login/password.

Any insights?

Thanks!

D

[Sheldon Smith · Accepted solution]

Is UAC enabled? Try turning it off and checking again. Don't forget to report back!

[Darren Etheridge_2]

UAC is disabled, but still the same results.

[Rob Donovan]

I also have the same problem with UAC disabled on the host.

Do HP have a fix for this as this problem has been around for some time?

[davidbruno]

A few things:

• Use FQDN (Fully Qualified Domain Name) for the host. Example: instead of hostname, enter hostname.company.net. You may want to ping the FQDN to confirm it is correct before setting up the device in HPCC.
• For the authentication, make sure you prefix the username with the Windows domain as in windowsdoamin\username (not case sensitive)

Let me know if this helps.

[scuberyoder]

Same issue here, using the FQDN didn't help.  I was already using the format domain\username for creds.