HSG80 Failure Code

[Lawrence Bowen]

Hi All!

A SAN already had one failed controller. The 2nd controller reported the following fault:

Last Failure Entry: 3. Flags: 00000003
Template: 1.(01) Description: Last Failure Event
Occurred on 25-NOV-2003 at 16:41:29
Power On Time: 2. Years, 327. Days, 16. Hours, 20. Minutes, 17. Seconds
Controller Model: HSG80
Serial Number: ZG02403587 Hardware Version: E12(2A)
Software Version: V87F-1(BB)
Instance Code: 0102030A Description:
An unrecoverable software inconsistency was detected or an intentional
restart or shutdown of controller operation was requested.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 2.(02)
Event Threshold: 10.(0A) Classification:
SOFT. An unexpected condition detected by a controller software component
(e.g., protocol violations, host buffer access errors, internal
inconsistencies, uninterpreted device errors, etc.) or an intentional
restart or shutdown of controller operation is indicated.
Last Failure Code: 010D0110 (No Last Failure Parameters)
Last Failure Code: 010D0110 Description:
The System Information structure within the System Information Page has
been reset to default settings. The only known cause for this event is an
i960 processor hang caused by a reference to a memory region that is not
implemented. When such a hang occurs, controller modules equipped with
inactivity watchdog timer circuitry will spontaneously reboot after the
watchdog timer expires (within seconds of the hang). Controller modules
not so equipped will just hang as indicated by the green LED on the OCP
remaining in a steady state.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 13.(0D)
Restart Type: 1.(01) Description: No restart

All servers attached to the SAN lost their drives for a few seconds. All Dynamic Disks went offline and had to be manually re-activated.

Anyway work out why?

thanks! - lawrence bowen