No storage systems are visible from this instance of HP P6000 Command View

[suypeang]

Dear HEP Product Expert.

I am using HP EVA Storage EVA4400 with 2  Controller, We install HP P6000 Command View Software version 10.3.0 on Window Servere 2008 R2. and connected to controller 2, but currently the controller 2 has failed and i switch FC connection to controller 1 instead. I go to open the HP P6000 Command view softwer ->PS600 CV- and see the below message

No storage systems are visible from this instance of HP P6000 Command View for any of the following reasons:

o There may be no storage systems connected to your SAN.

o If there are storage systems connected to your SAN, they may be password-protected. To make your password-protected storage systems visible, click the Management Options button and follow the menus to configure your Storage System Access settings.

o Because of network switch configuration, your storage systems may not be visible. Reconfigure your switches.

o One or more storage systems in your SAN may be running on one controller. Ensure that both controllers in each storage system are connected and running.

How can we connect HP P6000 Command View to Controller 1?

Thanks!

[rmv978]

Hello,

It looks like only controller 2 WWPN is zoned with the Commmand view server HBA WWPN.

In order to detect the Storage the controller 1 WWPN also should be zoned with the command view EVA server HBA WWPN.