1849812 Members
2090 Online
104044 Solutions
New Discussion

Secure Path Issue

 
Nico Kalteis
Occasional Contributor

Secure Path Issue

Hello! I'm in the process of installing v8.7 software on a new W2k AS machine. I installed Secure Path v3.1 and then Service Pack 3 for Secure Path v3.1. When trying to access the Secure Path settings via START --> PROGRAMS --> Secure Path --> SPM, all I'm getting is this error message:

"securepath installed in host is not an API version 7/6/5 compatible"

I noticed in another thread that under v4 you can access the settings by going to http://localhost:2301 on the machine. I tried that but got redirected to https://localhost:2381, which displays a lot of info about the server, but nothing about Secure Path. Could anybody point me in the right direction?

Thanks in advance!

Nico
4 REPLIES 4
josemaria cr
Regular Advisor

Re: Secure Path Issue

The redirection to https://localhost:2381 is correct, it's up to the Agent's version.

And, if every agents is correct, the can appear info about the SP.

I'm afraid you have to install the v4 if you have the W2K SP3.

Regards,
jmc
Randy Weis
Frequent Advisor

Re: Secure Path Issue

StorageWorks support verified with me that the upgrade in Secure Path replaces the SPM client piece so that management of SP is ONLY through the System Homepage, or WBEM components. You need to have SmartStart version 6.10a in order to access this feature, I think.

The SPM entry in the Programs menu is no longer valid. You can safely Uninstall the older version of the client (SPM) from the control panel applet Add/Remove Programs. Secure Path now becomes part of the Web-enabled Management components. This is not well documented, as freely admitted by the support engineer. And, you should upgrade all the way to v4.0, as suggested
Experience is the name everyone gives to their mistakes. Oscar Wilde.
Nico Kalteis
Occasional Contributor

Re: Secure Path Issue

Thanks for all the info! Very helpful and much appreciated.

Cheers!

Nico
dentistcorn
Regular Advisor

Re: Secure Path Issue

if you are running version 3.x of secure path accessing it through http will not work. That is only for version 4.x.

Version 3.1 will need to be patched. I believe before we upgraded to 4.0 that it was 3.1a with service pack 1. Check on the website for the upgrades and patches.

Secure Path patched up correctly should be able to run with support software 8.7. When in doubt reinstall though if possible.
It should be the last piece installed. In other words, install your support software first and then secure path.