The Command View EVA service is hung in “starting” mode

[qvcc]

Command View 6.02.

The Command View EVA service is hung in “starting” mode. Does anyone know what might be causing this?

The CV server is a brand new build: Windows 2003 Server SP1.

I uninstalled and reinstalled but even the new install comes up hung in starting mode.

[Uwe Zessin · Accepted solution]

It is possible that the EVA does no longer run in a valid master/slave controller combination and it is necessary to restart at least one controller.

Log a call with HP - they might be able to assist you to choose the correct controller to restart.

[Brian Nielsen_4]

I've seen this once. There was a disk failure and it caused the Command View to hang. It didn't help to restart the Master Controller, I had to reboot the EVA. After the reboot the Command View started properly.
Rgds Brian

[qvcc]

All,

Thank you for the reply. I restarted the controller and CV came up.

Thank you.