Validation of Fibre channel card failed

[Frantisek Kysela]

We have a two HP9000 servers connected to FC60 array by two FC adapters in both servers. There is a following error on both adapters on server L1000:

/adapters/events/TL_adapter/0_7_0_0 is >= 3.
Its current value is CRITICAL(5).



Event data from monitor:

Event Time..........: Tue May 7 10:47:13 2002
Severity............: CRITICAL
Monitor.............: dm_TL_adapter
Event #.............: 34
System..............: d01

Summary:
Adapter at hardware path 0/7/0/0 : Validation of Fibre Channel card
failed.


Description of Error:


lbolt value: 358545040

Validation of Fibre channel card failed
Reason code = 0x7d


Probable Cause / Recommended Action:

Validation of Fibre Channel card can fail due to following
Reason Code Reason
0x01 Couldn't get IO nodes ID properly
0x02 Unsupported PCI Vendor ID
0x04 Unsupported PCI Device ID
0x08 Unsupported PCI Subsystem Vendor ID
0x10 Unsupported PCI Subsystem ID
0x20 Unsupported Tachyon TL/TS Chip Revision
0x40 Unsupported ROM Control Configuration


Additional Event Data:
System IP Address...: xxx.xxx.xxx.xxx
Event Id............: 0x3cd7949100000000
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_TL_adapter.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
0x3cd7949000000001
Additional System Data:
System Model Number.............: 9000/800
OS Version......................: B.11.00
EMS Version.....................: A.03.20
STM Version.....................: A.29.00

I need help.
Thanks

[Simon Peirce]

Frantisek,

It would appear that the A5158A adapters on both servers connected to the SAN have identified the same problem. Identifying the problem would depend on how FC60 arrays you have in the SAN. I would suggest that you first run SAM on the servers in question from your local workstation and export the DISPLAY variable to get the GUI on your workstation. Then go into the Disk and File system menu, hopefully you should see the hardware paths of your "HP FC60 Disk Array Controllers x". Select the controller(s) in question and you should get a menu showing any array warnings, you should then be able to then "drill down" into what the problem might be.

You may have lost a controller or something similar.

This might help.

Simon.

[Michael Tully]

Hi,

Try utilising the 'fsmsutil' program.

From your ioscan identify your card:

/dev/td0 and /dev/td1

/opt/fcms/bin/fcmsutil /dev/td0

Have a look at the man page for
'fcmsutil' for additional options.
It is unlikely that all of the FC
cards are no good, but perhaps some
connectivity problem. An 'ioscan -fn'
may also help. See what the status of
the drives are: NO_HW, or CLAIMED.

Cheers
~Michael~

[Declan McCann]

Hi Frantisek,
Are all these devices connected through a switch or hub?
Was the L1000 and /or the two adapters new to this configuration or have they been there prior to this error? If they are new, are all the latest driver'S and patches installed?
Has anything changed i.e any new hardware added or removed?
Can you see all the HDD's down all paths with an ioscan?

Hope these questions help point in the right direction.

Declan