SSH Service Verification Fail

[msaidbilgehan]

Data Fabric Installer ssh service verification fails because "no key provided" issue even I give the ssh password to the UI.

Here are SS and logs;

> cat /opt/mapr/installer/logs/mapr-installer.log

2023-08-17 05:58:24,290 install 152 [INFO]:
2023-08-17 05:58:24,290 install 154 [INFO]: ================================
2023-08-17 05:58:24,290 install 155 [INFO]: Installer Version: 1.18.0.3.921 started
2023-08-17 05:58:24,325 callbacks 83 [INFO]: Patching https://installer.treo.com.tr:9443/api/hosts/node-0.treo.com.tr: b'{"state": "INSTALL_ERROR", "status": "No Password or Private Key Provided"}'
2023-08-17 05:58:24,351 callbacks 83 [INFO]: Patching https://installer.treo.com.tr:9443/api/hosts/node-1.treo.com.tr: b'{"state": "INSTALL_ERROR", "status": "No Password or Private Key Provided"}'
2023-08-17 05:58:24,374 callbacks 83 [INFO]: Patching https://installer.treo.com.tr:9443/api/hosts/node-2.treo.com.tr: b'{"state": "INSTALL_ERROR", "status": "No Password or Private Key Provided"}'
2023-08-17 05:58:24,388 installrunner 152 [ERROR]: No Password or Private Key Provided
2023-08-17 05:58:24,389 install 122 [ERROR]: InstallerException during install.py run()
Traceback (most recent call last):
File "/opt/mapr/installer/bin/install.py", line 117, in run
InstallRunner(args.cfg, **args_dict).run()
File "/opt/mapr/installer/build/installer/lib/python3.10/site-packages/maprinstaller/runner/installrunner.py", line 59, in __init__
self.validate_creds()
File "/opt/mapr/installer/build/installer/lib/python3.10/site-packages/maprinstaller/runner/installrunner.py", line 153, in validate_creds
raise InstallerException(
maprinstaller.common.InstallerException: Password/Private Key Exception: No Password or Private Key Provided
2023-08-17 05:58:24,392 common 318 [ERROR]: Exiting with 1
2023-08-17 05:58:24,393 common 320 [INFO]: Asked to exit with status 1

[Dave Olker]

Actually the error says "No Password or Private Key Provided" so it could be that it didn't process the password you entered properly for some reason.  

Is this issue reproducible in your environment and I assume you've confirmed you are using the correct credentials?  Have you tried downloading the latest version of the installer to see if it behaves the same?

https://docs.ezmeral.hpe.com/datafabric-customer-managed/74/AdvancedInstallation/Selecting_MapR_Installer.html