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03-19-2025 03:13 PM
03-19-2025 03:13 PM
Inconsistent virtual images input in form
Hi
In a tenant to which all images from master tenant have been made visible we are unable to use virtual images input in a form - it always return an empty list
However using the provisioning wizard the list is populated correctly.
Troubleshooting this:
/options/virtualImages?zoneId=4&mode= is used to populate the virtual images input which in our case is empty
/options/typeahead?phrase=&term=phrase&optionTypeId=714&zoneId=4 is used in the provisioning wizard to populate the images and in this case we are getting the images
Not sure if this is a defect .. Any suggestion on why the virtual images input is empty?
And as a workaround any way to get the optionTypeId (714 above) as we suspect this could differ between environments?
Thanks
Stephane
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03-20-2025 03:24 AM
03-20-2025 03:24 AM
Re: Inconsistent virtual images input in form
Are you using the built in Virtual Images input in your form. I believe that will be dependent on a Cloud input, also being populated in the form, and the input being set to reference that.
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03-21-2025 02:19 AM
03-21-2025 02:19 AM
Re: Inconsistent virtual images input in form
Hi, I can recreate myself, and having looked into it, it appears this is known issue and already queued for the development team. In the interim you may have some success creating a REST type option list and accessing the external API on this end point.
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03-20-2025 05:09 AM
03-20-2025 05:09 AM
Re: Inconsistent virtual images input in form
Thanks @Ollie_Phillips yes I use dependent cloud field which translates into how the input is looking for images in the REST API /options/virtualImages?zoneId=4
But it is empty though both /options/vmware/vmwareVirtualImages and /options/typeahead?phrase=&term=phrase&optionTypeId=714&zoneId=4 return a non empty list.
Thanks