HPE Morpheus Enterprise
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Morpheus Hub Account Set up Issue

 
Not applicable

Morpheus Hub Account Set up Issue

Hi,

I am not able to login to Morpheus hub while performing the appliance setup, it says “Failed to login”. This is an environment with Proxy setup and communication over 443 to “https://morpheushub.com” is working fine but still it is not able to login the hub account. Any suggestions ?

Thanks

5 REPLIES 5
KoreyG
HPE Pro

Re: Morpheus Hub Account Set up Issue

To add to what @aharker mentioned, it does appear to only need the Morpheus Hub allowed but until you are able to access the UI (after setup) you cannot added the proxy settings needed.

However, you can skip the registration when needed by choosing the Skip option when setting up the appliance, or use the following URL (replacing the appliance name):
https://applianceName/setup/appliance?hubMode=skip

Not applicable

Re: Morpheus Hub Account Set up Issue

I think it would require direct connectivity for registration as the application context doesn’t use OS proxies.

KoreyG
HPE Pro

Re: Morpheus Hub Account Set up Issue

@aungkyawthu, you cannot initiate the registration again. However, the registration/activation is primarily to retrieve a key automatically. As long as you assign a license after, by obtaining it manually through https://morpheushub.com, then that should accomplish all that is needed.

AungKT
Regular Advisor

Re: Morpheus Hub Account Set up Issue

@kgawronski if we skip the Morpheus hub, are we able to activate the hub account later, and how ?

Thanks,
Aung

AungKT
Regular Advisor

Re: Morpheus Hub Account Set up Issue

Thank you @kgawronski. Got it. :smiley: