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01-02-2023 09:19 PM
01-02-2023 09:19 PM
Morpheus Hub Account Set up Issue
Hi,
I am not able to login to Morpheus hub while performing the appliance setup, it says “Failed to login”. This is an environment with Proxy setup and communication over 443 to “https://morpheushub.com” is working fine but still it is not able to login the hub account. Any suggestions ?
Thanks
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01-03-2023 09:38 AM
01-03-2023 09:38 AM
Re: Morpheus Hub Account Set up Issue
To add to what @aharker mentioned, it does appear to only need the Morpheus Hub allowed but until you are able to access the UI (after setup) you cannot added the proxy settings needed.
However, you can skip the registration when needed by choosing the Skip
option when setting up the appliance, or use the following URL (replacing the appliance name):
https://applianceName/setup/appliance?hubMode=skip

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01-03-2023 07:40 AM
01-03-2023 07:40 AM
Re: Morpheus Hub Account Set up Issue
I think it would require direct connectivity for registration as the application context doesn’t use OS proxies.
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01-04-2023 08:06 AM
01-04-2023 08:06 AM
Re: Morpheus Hub Account Set up Issue
@aungkyawthu, you cannot initiate the registration again. However, the registration/activation is primarily to retrieve a key automatically. As long as you assign a license after, by obtaining it manually through https://morpheushub.com, then that should accomplish all that is needed.
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01-04-2023 12:21 AM
01-04-2023 12:21 AM
Re: Morpheus Hub Account Set up Issue
@kgawronski if we skip the Morpheus hub, are we able to activate the hub account later, and how ?
Thanks,
Aung
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01-04-2023 07:39 PM