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10-30-2025 12:41 PM - last edited on 11-03-2025 06:32 AM by support_s
10-30-2025 12:41 PM - last edited on 11-03-2025 06:32 AM by support_s
OpenStack Cloud: Duplicate Service Plans and Security Groups Created During Manual Sync
Environment Details
- Morpheus Version: HPE Morpheus Enterprise 8.0.10
- Cloud Type: OpenStack
- Issue: Duplicate Service Plans being created repeatedly after a Daily sync or after manually triggering a Daily sync
Problem Description
I am experiencing an issue where Morpheus is discovering and creating duplicate Service Plans every time we perform a manual sync on our OpenStack cloud integration. These Service Plans are based on the same underlying OpenStack flavors, which are shared across multiple OpenStack projects.
Current Setup
Cloud Configuration:
- Cloud Type: OpenStack
- "Inventory Existing Instances": ENABLED at the cloud level
- Automatic sync interval: 5 minutes (default)
- Multiple OpenStack projects configured as separate Resource Pools
Resource Pool Configuration: We have created multiple OpenStack projects as Resource Pools with the following settings:
- ProjectA1
- Active: True
- Inventory: True
- ProjectA2 (similar configuration)
- Active: True
- Inventory: True
- ProjectA3
- Active: True
- Inventory: True
All Resource Pools have:
- Group Access: "all" groups enabled
- Tenant Permissions: Assigned to MASTER_TENANT and ProjectA1
- Service Plan Access: "All" plans available
Observed Behavior
Each time I manually trigger a cloud sync after creating a new project (Infrastructure > Clouds > [Cloud Name] > Actions > REFRESH (Daily)), Morpheus creates new Service Plans based on the same OpenStack flavors. These Service Plans have identical resource specifications (CPU, memory, storage) but appear as separate entries in Administration > Plans & Pricing. The duplication occurs even though the underlying OpenStack flavors are shared across all projects.
Steps to Reproduce
- Configure OpenStack cloud with "Inventory Existing Instances" enabled
- Add first Resource Pool (OpenStack project) with "INVENTORY" checkbox enabled
- Wait for initial sync to complete - Service Plans are created based on OpenStack flavors
- Add second Resource Pool (different OpenStack project) with "INVENTORY" checkbox enabled
- Manually trigger sync via Infrastructure > Clouds > Actions > REFRESH (Daily)
- Observe duplicate Service Plans created in Administration > Plans & Pricing
- Repeat for additional Resource Pools - duplicates continue to accumulate
- Tags:
- Helion