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тАО03-21-2024 08:53 AM - last edited on тАО03-24-2024 08:36 PM by support_s
тАО03-21-2024 08:53 AM - last edited on тАО03-24-2024 08:36 PM by support_s
CS3000 Controller B not booting after starting and failing upgrade to 5.2.1.800
Hello,
I have a CS3000 that is air-gapped which has some intermittent issues with controller B going offline. I was able to get the array to start the upgrade to 5.2.1.800 and saw progress stating that the upgrade was getting unpacked on controller B. A day later, the upgrade states that it's timed out due to Controller B. I restarted the array and controller B is stuck at loading boot kernel. Any help would be appreciated, thanks.
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тАО03-23-2024 05:29 AM
тАО03-23-2024 05:29 AM
Re: CS3000 Controller B not booting after starting and failing upgrade to 5.2.1.800
Sounds like you could have a hardware issue.if be is intermittently rebooting prior to the the update.You would need someone in support to look at it.If it does not have a valid contract then you could try removing any pcie devices nics + hbas and seeing will it boot.
I am an HPE employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО03-26-2024 07:03 AM - last edited on тАО03-26-2024 09:30 PM by Sunitha_Mod
тАО03-26-2024 07:03 AM - last edited on тАО03-26-2024 09:30 PM by Sunitha_Mod
Re: CS3000 Controller B not booting after starting and failing upgrade to 5.2.1.800
If it's stuck trying to boot the kernel, is it something to do with the USB drive? Would I be able to clone A's USB onto B?