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05-07-2024 03:29 AM - last edited on 05-09-2024 12:53 AM by support_s
05-07-2024 03:29 AM - last edited on 05-09-2024 12:53 AM by support_s
HF60 - 5.0.6.0-593144-opt Bug?
We have a HF60 running 5.0.6.0-593144-opt that is no longer under support. Are there any known bugs with this NimbleOS version that would cause the controller to crash? It is connected to hosts running ESXi 7.0.3, 23307199 using iSCSI. Since it is no longer under support, we cannot upgrade to a newer NimbleOS version.
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05-09-2024 12:26 AM
05-09-2024 12:26 AM
Re: HF60 - 5.0.6.0-593144-opt Bug?
Hi kpratola
The issue of a controller reboot should be investigated by Tech support since Nimble log access is restricted to administrators.
If you were to ask me what is the best immediate possible solution to this problem, I would suggest renewing the contract and upgrading the Nimble OS to the latest version available.
Hope this helps.!!
Regards
Mahesh
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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05-09-2024 04:54 AM
05-09-2024 04:54 AM
Re: HF60 - 5.0.6.0-593144-opt Bug?
It was purchased used, so I don't have access to support or OS updates.
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05-09-2024 06:21 AM
05-09-2024 06:21 AM
Re: HF60 - 5.0.6.0-593144-opt Bug?
Hi kpratola
You may use either of the links mentioned to find the phone contact or email support accordingly.
Telephone and Email Support is available 24x7. Contact details for your location can be found on the following web page:
https://www.hpe.com/us/en/services/nimble-storage.html
or
https://www.hpe.com/emea_africa/fr/collaterals/collateral.a00039121enw.Technical-support-phone-numbers.html
Hope this helps.!!
Regards
Mahesh.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]