How to find nimble HPE serial number from GUI or command line?

[shang1983]

How can I find Nimble HPE serial number? I can get the AF-xxxx serial number but this serial number not able to log case to hpe support. They need the HPE serial number starts with 5MUxxxxx

[Chandramohan_r · Accepted solution]

Hi @shang1983 

Did you know that the HPE Nimble storage arrays have a separate hotline? 

You can reach out to the HPE Nimble support team by dropping an email to support@nimblestorage.com with the S.No in AF-xxxxxx format or dial the 24x7 hotline numbers given in the below URL. 

https://psnow.ext.hpe.com/doc/a00050207enw?jumpid=in_lit-psnow-red

Alternatively, you can log a case from the Infosight portal by navigating to [Resources] >> [Support]  -- From there, you should see a [New Case] button on the upper right.

Thanks