Alert: HPE OneView Proliant Server State Error via SCOM monitoring

[Pubalan-Shell]

Hi All,

My System center generates the following alert in the ticketing system even though there is no detectable problem on Oneview appliance or the ILO of the server. Our SCOM support team verified that the alert is coming from attached screenshot of ONEview configuration. The issue is we are getting multiple alert at same time from multiple ILO. 

Alert Name : Alert: HPE OneView Proliant Server State Error (SCOM alerts that request tickets.)

[Doug de Werd]

What version of the OneView Management Pack are you using?

We made some changes recently to fix these kinds of multiple alert issues. I would recommend using the OneView MP that is part of HPE OneView for Microsoft System Center 10.0, which can be downloaded from https://www.hpe.com/downloads/ovpartners 

If you are already on the latest OneView MP, then we'll have to dig a bit deeper.

Thanks,

Doug

[SanjeevGoyal]

Hello,

Please follow the below links to isolate and fix the issue.

Advisory: HPE OneView For Microsoft System Center - A Single Alert from a OneView Appliance May Occur Multiple Times in SCOM
https://support.hpe.com/hpesc/public/docDisplay?docId=a00107339en_us&docLocale=en_US

HPE OneView - Troubleshooting SCOM Issues
https://support.hpe.com/hpesc/public/docDisplay?docId=a00066374en_us&docLocale=en_US

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Regards,