Error checking for updates

[charles_frankel]

Hi All

I'm running one Oneview Appliance Version 7.10.00-0464465 and when I try to get updates for SPP, i got following error:

Connect to HPE software depot.
No new updates available.
Remove updates no longer supported or applicable.

Issue

Unable to remove the following updates: Service Pack for ProLiant 2020.03.2, Gen9 Service Pack for ProLiant GEN9.2021.10.0, Service Pack for ProLiant 2020.09.2, Gen10 Service Pack for ProLiant 2021.10.0. (CDS_037)
Resolution

Visit the listed resources and examine the task results and follow the resolution steps listed there.

Check for updates
8/2/22 5:37:40 pm

Unable to remove the following updates: Service Pack for ProLiant 2020.03.2, Service Pack for ProLiant 2020.09.2. (CDS_037)
3/21/22 8:00:11 am

[TKop]

I'm guessing you tried more than once?  If not, run it manually to see if that cleans it up.  But wait, is that last error message showing from March 21st? 

[charles_frankel]

@TKop 

Has been failing since march, and running again don't solve the issue

[TKop]

Ok, suggest opening a support case as not a known issue and not seen in the lab.

[IainG]

Run into the same error on our old version of oneview 6.6 tryinf to remove an old SPP

"Issue Unable to remove the following updates: Gen10 Service Pack for ProLiant 2023.03.00.00. (CDS_037)

Resolution

Visit the listed resources and examine the task results and follow the resolution steps listed there."

No idea where this is located as there is no matching FIrmware Bundle listed.

[Sunitha_Mod]

Hi @IainG,

Thank you for writing to us. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.