HPE OneView
1846650 Members
2587 Online
110256 Solutions
New Discussion

Error opening HP Management tabs in vSphere web client

 
DHRServerTeam
Occasional Contributor

Error opening HP Management tabs in vSphere web client

Hello All,

 

I am unable to see any data in the HP Management tabs(under Monitor and Manage) within the web client for my ESXi hosts.  I get the error message:

 

"faultCode:Server.Processing faultString:'com.sun.xml.internal.ws.client.ClientTransportException : HTTP transport error: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Server certificate chain is not trusted and thumbprint doesn't match' faultDetail:'null'"

 

I have successfully replaced the SSL certificate with one signed by my internal CA, but this error continues to be there.  In my environment, we have a separate PSC with two vCenters attached to it.  I have added all the credentials to these under vCenter Credentials; still no avail.  

 

I am unable to see any of my Blade enclosures as well.  I have entered my OA credentials and verified these but the blade enclosure will not show up under HP Infrastructure.

 

I was able to add my 3PAR 7440c storage array but not my 3PAR 7450 array.  (the 7450 is one firmware version behind than the 7440c and I believe this is the culprit as to why i cannot add this storage array)

 

Any help will be greatly appreciated,

 

2 REPLIES 2
Dennis Handly
Acclaimed Contributor

Re: Error opening HP Management tabs in vSphere web client

> the 7450 is one software version behind than the 7440c

 

What are the two versions?

DHRServerTeam
Occasional Contributor

Re: Error opening HP Management tabs in vSphere web client

7440c OS Version: 3.2.1(MU3)

 

7450  OS Version: 3.2.1(MU2)

 

Edit: I was able to add the 7450 by restarting the CIM service on the storage array.

 

Also, version 7.7 of the plugin was just released and I will be updating to that version to see if it fixes some of my issues