failed firmware update and retry time in automatic mode

[pirx]

On all my servers the fw package SPSGen10_04.01.04.804.fwpkg failed to install and OV showed following:

OneView was unable to install or had to perform an intermediate hop for the following components: SPSGen10_04.01.04.804.fwpkg . OneView will attempt a retry to update the failed components, and will install the firmware in the selected baseline for the components which required an intermediate hop. (PMFW_015)

[root@sdeu4000 ~]# sut /status
System Update Manager...................: HPE OneView
Update Manager URL......................: https://10.11.5.54
Deploy Type.............................: FirmwareOnly
Task Status.............................: Bios:N/A; LocalStorage:N/A; Deploy:Activating
Staging Directory.......................: /var/tmp/sut/stagingdirectory
Mode of Operation.......................: AutoDeployReboot
Polling Interval In Minutes.............: 5
Force Deploy............................: No
Optional Components.....................: None
EnableiLOQueuedUpdates..................: true
User Action Needed......................: If iSUT is running in AutoDeploy or AutoDeployReboot mode, no user action needed. Otherwise, use the deploy or deployreboot command to deploy the components.
iLO Security Mode.......................: Production
iLO CAC Smartcard Authentication........: Off
iLO CAC Strict Mode.....................: Off

--------------------
[ INVENTORY REPORT ]
--------------------

ComponentCountIniLOTaskQueue............: 1
SUTUpdateableComponents.................: 0
UEFIUpdateableComponents................: 1
iLOUpdateableComponents.................: 0
RebootRequiredAfterDeploy...............: yes

Component 1)

ComponentFileName.......................: SPSGen10_04.01.04.804.fwpkg
ComponentName...........................: ROM Flash Firmware Package - Server Platform Services (SPS) Fir
RebootRequired..........................: yes
VersionIniLOTaskQueue...................: 04.01.04.804
State...................................: Pending
Criticality.............................: Optional
UpdatableBy.............................: Uefi

I expected the reinstall to start imediatly. But nothing happend for an hour.  I then rebooted the server, still the same state after 1,5.h. Then I deleted the package in ILO that still was in state pending.

Now OV noticed that the server is incostent and wants me to reboot an reapply. 

How should this work? How long should it take before a reinstall is started? What can I so clean up the state?

[ManBha]

Hello,

Please do update the SPS firmware from iLO.

https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_828a2b6417234f90ad1e62b594

Also, please do unassign and reassign the profile.

If the issue persists, please update the SPP offline.

Thanks.

[pirx]

Isn't the purpose of Ov that it updates he firmware? If I need to do it manually, I don't need OV and I don't need to buy licenses.... In my POC I tested firmware update on 9 servers, all of them were updated to latest SPP and had firmwares installed from the SPP before. I think none of the servers was updated without issues. At least one seemed to have lost connection between OV and ILO, last OV log entry was updating ILO. After that other FW were updated but OV did not see that or trigger a reboot or anything else. This state lasted for several hours before I finished the update with sut commands in Linux. I could neither cancel it in OV, nor do anthiny else there. It was completely stuck.

[ManBha]

Hello,

We might have to look at the OneView logs and check it remotely.

Please do log a case to check further.

https://support.hpe.com/connect/s/?language=en_US

Thanks.