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HP Infosight shows up "Unknown" at Warranty Status on the HP Server Support Site

 
IT_Anna
Occasional Advisor

‎08-05-2021 02:01 AM - last edited on ‎09-08-2021 11:35 AM by

‎08-05-2021 02:01 AM - last edited on ‎09-08-2021 11:35 AM by

HP Infosight shows up "Unknown" at Warranty Status on the HP Server Support Site

Hi , 

We use InfoSight to monitore our HLDL380 Gen 10 Servers .

All of the Servers was successfully synchronized over the ILO Amplifier Pack to HPE InfgoSight. 

But the Field Status of Warranty shows up as "Unknown"

Is there something Missing ? 

Thanks

Michael 

 

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ChrisLynch
HPE Pro

‎08-05-2021 10:15 AM

‎08-05-2021 10:15 AM

Re: HP Infosight shows up "Unknown" at Warranty Status on the HP Server Support

This forum is specific to HPE OneView questions, not InfoSight for Servers or iLO Amplifier Pack.

I would suggest you open a support case to help identify why this is happening.

I work at HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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