HPE Synergy Composer firmware upgrade

[bnicolae]

Hi,
I manage a Synergy 12000 frame and the Composer firmware is pretty old (6.30). I want to upgrade it to version 10 following the upgrade path described here . The problem is that the upgrade is not working as intended, I cannot upgrade directly from 6.3 to 7.0, I managed to upgrade it gradually to 6.4, 6.5 and 6.60. But nom I'm stuck at 6.60.07 and the upgrade to 7.0 is blocked with the following message:

Issue

The update image HPE_Synergy_Composer2_7.00.00_UPDATE_Z7550-97362.bin is not compatible with the appliance platform and will be deleted.
Resolution

Select an image that is compatible with the Synergy Composer appliance platform and retry.

The frame has:
- 6 x Synergy 480 Gen10 servers

- 4 x  Virtual Connect SE 40Gb F8 Module

- 2 x  Synergy 12Gb SAS Connection Module

- 1 x  Synergy D3940 Storage Module

What I'm missing? Is there a way to upgrate it to version 10?

[DanCernese]

Do you have a Composer2?  Or do you have a Composer (1st gen)?  You can see this in the OneView 'settings'.  The last supported version for Composer (1st gen) is 6.60.xx that has gone end of life.  Product Change Notification from 2023: https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00131826en_us

[support_s]

System recommended content:

1. HPE OneView 10.0 User Guide for HPE Synergy | Maintaining availability during Virtual Connect interconnect firmware upgrades

2. HPE OneView 9.4 User Guide for HPE Synergy | Maintaining availability during Virtual Connect interconnect firmware upgrades

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[bnicolae]

I think you're right, I may have Synergy Composer 1st Gen. In Settings I see only 

Model    Synergy Composer

Memory   16 GB

Searching on web I see that the model is Composer2 with 64GB of RAM. Thank you 

[DanCernese]

Yes, it would say

Model Synergy Composer2

Memory 64 GB