Image is not valid (vCenter for OneView as HSM for vLCM)

[LucaM2]

Hi,

I want to manage a cluster with a single image, but all valid combinations not working.

http://vibsdepot.hpe.com/customimages/Valid-vLCM-Combos.pdf 

ESXi Version                                    7.0 U3d - 19482537 (released 03/29/2022)
Vendor Addon                                 HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon          Gen10 Service Pack for ProLiant SPP-2022.03.0

But I am recieving the folling errors:

Failed to fetch component information for hardware support package Gen10 Service Pack for ProLiant in the depot.

Invalid hardware support spec specified in the draft.

Manifest with Hardware Support Manager com.hpe.ov4vc.vlcmhsm and Hardware Support Package Gen10 Service Pack for ProLiant version SPP-2022.03.0 cannot be found in depot.

Image is not valid.

OneView Version ( 6.60.00-0455762)
OneView for vCenter Version (11.0.0.14)

When the vCenter is online (with internet connection) it is working, but offline (no internet connection) it's not working, is it possible to update the manifest or what ever offline ?

Thanks for any support

[support_s]

System recommended content:

1. HPE OneView for VMware vCenter 11.0 Release Notes | Issues and workarounds

2. HPE OneView for VMware vCenter 11.0 Installation Guide | HPE OneView for VMware vCenter compatibility matrix

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[AmRa]

Hi

Please refer VMware KB article for highlighted issue.

https://kb.vmware.com/s/article/78688

[LucaM2]

Hi,

thanks for your support but your suggested solution, did not work for us.

How can we update the HPE OneView Manifest file offline ?

[UserName1]

We also get the exact same issue!

[LucaM2]

@  UserName1,  is your vCenter also in an isolated enviroment ?

[UserName1]

Nope, this has internet connectivity.

[UserName1]

So I managed to fix this.  You have to build a custom ISO image and upload that to OV and then you are able to build a valid image.

[LucaM2]

@UserName1 , sounds great. I have already tried this,  with what settings did you create the coustom image ?

[UserName1]

@LucaM2 Here is the extract from the custom download details, ends up being about 4.01GB in size:

Base Packages

• Gen10 Service Pack for ProLiant 2022.03.0

Filters

Criticality

• Critical
• Optional
• Recommended

Architecture

• x64

Operating Systems

• VMware ESXi 7.0

Server Components Included Yes Component Categories

• Application - System Management
• BIOS - System ROM
• Driver - Chipset
• Driver - Network
• Driver - Storage
• Driver - Storage Controller
• Driver - Storage Fibre Channel and Fibre Channel Over Ethernet
• Driver - System
• Driver - System Management
• Driver - Video
• Firmware - Lights-Out Management
• Firmware - NVDIMM
• Firmware - Network
• Firmware - PCIe NVMe Storage Disk
• Firmware - Power Management
• Firmware - SAS Storage Disk
• Firmware - SATA Storage Disk
• Firmware - Storage Controller
• Firmware - Storage Fibre Channel
• Firmware - System
• Operating System - Enhancements
• Software - Lights-Out Management
• Software - Management
• Software - Storage
• Software - Storage Controller
• Software - Storage Fibre Channel
• Software - System Management
• Utility - Tools

Server Models

• ProLiant DL360 Gen10 Plus Server
• ProLiant DL360 Gen10 Server
• ProLiant DL380 Gen10 Plus Server
• ProLiant DL380 Gen10 Server
• ProLiant DL560 Gen10 Server
• ProLiant DL580 Gen10 Server

Infrastructure Components Included No Device Types (not specified)

Components (241 components)

[LucaM2]

@UserName1 

Thanks for details you provided, but what Bundel Format did you chose ?

ZIP Package, ISO or Bottable ISO (SUM included)

with or without SUM ?

[UserName1]

@LucaM2 Sorry yeah those are also important details.

ISO package with SUM tools. 

[LucaM2]

@UserName1 , I am getting still the same error message even with the coustom image. Have you now tried it again with the default SSP again ? 

[UserName1]

@LucaM2 Just tried to flick it back to the default SPP and it errors, I will be sticking with the custom ones going forward for single image unless they sort out the VUP ISO's.

[LucaM2]

ESXi Version:                                                 7.0 U3d - 19482537
Vendor Addon:                                              HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon:                      None

validation and patching is possible.

ESXi Version:                                                 7. 0 U3d - 19482537 (released 03/29/2022)
Vendor Addon:                                              HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon:                      Gen10 Service Pack for ProLiant SPP-2022.03.0

image is not valid.

Is there for the validation process an internet connection requiererd ?

[LucaM2]

@UserName1 I trying it again with custom image, can you compare and confirm the following infos with your image please.

Size4.0 GB (4300541952 bytes)

MD5 Checksum3ed7a11f1cafda42438846218a6dba16

[LucaM2]

I have now the same situation in my testlab:
HPE OV and OVFVC has not internet connection;
vCenter#1 has internet and the validation of Cluster#1 is possible;
vCenter#2 has no internet connection and no valtiation in Cluster#2 is possible; (Also with UMDS the validation is not possible, is has to update some file or files online in vLCM)
can someone confirm this issue ?

[LucaM2]

We found some informations in the vcenter logs, that vLCM wants to download an old "HPE Customization for HPE Servers 703.0.0.10.9.0-7" -version instead of "HPE Customization for HPE Servers 703.0.0.10.9.0-11" (latest one). How can I fix this for an offline environment.

"Failed to find manifest - HPE-SPP-2022-03-0, version - 703.0.0.10.9.0-7 in the depot"

[Harald_AM]

Hi Luca,

I have the same issue.

Did you found a solution in the meantime?

Which logfile did you check?

[LucaM2]

Hello Harald,

has your environment internet connection ?

[Harald_AM]

Hello Luca

unfortunately not, but my lab has and I have the same issue.

[LucaM2]

Hi Harald,

in my case it was an offline, online issue. I could solve this issue with connectiong the VC to the internet.

Regards Lukas

[Bernd_Mueller_MCL]

Hello, I`ve found out, that in a first step you need to perform one update via vLCM to an ESXi Version, including the HPE Vendor Addons, but  WITHOUT the SPP.

After that you can edit the Image and select the SPP for Firmware and then the Image is valid and the Hosts can be updatet.

Dont forget to set SUT to autodeploy on the ESXi hosts (sut -set mode=AutoDeploy) before the actual update.

[LucaM2]

@Bernd_Mueller_MCL  Good Moring, thanks for that info, have you tried this in an offline environment. 

Regards

[Bernd_Mueller_MCL]

@LucaM2  Good Morning, no, the environment is online, not offline.