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OneView and Remedy

 
Chris_L1
Advisor

‎08-26-2016 06:13 AM

‎08-26-2016 06:13 AM

OneView and Remedy

Does OneView have any way to connect to Remedy call tracking software?  It would be nice to have OneView error messages connect to Remedy - example - when looking at activity logs for the servers, one can assign an owner.  If this would tie in with Remedy, it would be a definite plus in distributing server issues to the appropriate remediation teams.

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ChrisLynch
HPE Pro

‎08-28-2016 01:48 PM

‎08-28-2016 01:48 PM

Re: OneView and Remedy

OneView wouldn't have the ability to "talk" to Remedy or any other external resource beyond the infrastructure it manages or monitors. Remedy would need a REST API Client, or an external service that would broker the connectivity between the two management platforms. It would look similar to the vCenter for OneView or System Center for OneView plugins.
I work at HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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