Polling interval for the detection of a server alert

[berndghp]

Is there a way to modify the polling interval for the detection of a server alert when a hardware error occurs?

In oneview version 8.70 it takes about 20 minutes before the alert is visible and the notification is sent by mail.

Similarly, after an error has been rectified, for example power restore on a power supply unit, it takes 20 minutes before the notification is sent with status ok.

[ChrisLynch]

Polling is only needed when the appliance does not receive an SNMP trap for the corresponding event.  We use SNMP for Gen7 through Gen10Plus servers.  Gen11 we use Redfish Events.  So, when the iLO generates the event, OneView should report that status change almost immediately.  OneView will perform a server status refresh if no events are received every 20 minutes, and is not configurable.

Is there a firewall or some other security device between your OneView appliance and iLO's?

[berndghp]

@ChrisLynch There is no firewall between the server ILOs and the OneView. In the same network we have a HP SIM and it receives the SNMP traps immediately.

The ILO appliance (Hyper-V VM) has two network interfaces. One for access the webinterface and the other is connected to all the sever ILOs.

Can this be a problem? This is a supported configuration.

[berndghp · Accepted solution]

I found the error myself. Managed devices must be connected to the appliance through its default NIC, not the second adapter. If you use the  second adapter all seems to be fine., but it is not You can add server hardware, but alerting from ILO to OneView via SNMP traps does not work. I changed my network config and now ILO alerts received immediately by OneView.

See Configure additional NIC for HPE OneView appliance | HPE OneView 8.7 User Guide for VMs

[Sunitha_Mod]

Hello @berndghp,

That's Awesome! 

We are extremely glad to know you were able to find the solution and we appreciate you for keeping us posted.