Problems while adding servers to HPE OneView

[dave04]

Hi everyone,

I’m currently migrating our environment from HPE Amplifier to HPE OneView. During this process, I encountered an issue while adding multiple servers via the web interface.

Some servers were added successfully, while others failed with the error message:

Unable to save server information to the database
Resolution: Retry the operation

Retrying the operation does not resolve the issue. It is also not possible to re-add or remove the affected servers from OneView, and the related task cannot be stopped or deleted.

The suggested solutions I have found so far (rebooting or performing a factory reset) are not feasible in my environment due to geographically distributed servers and a running production infrastructure.

Has anyone encountered a similar issue, or is there another solution or workaround for this problem?

Thank you in advance for your help.

Best regards,
Dave

[DanCernese]

"Unable to save server information to the database"

That would cause me great concern; if I were you, I'd create a support dump and open a case.

[support_s]

System recommended content:

1. HPE OneView 5.3 Troubleshooting Guide for HPE Synergy

2. HP OneView 1.10 UI Online Help (.zip - save to local system for off-appliance browsing)

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[dave04 · Accepted solution]

After multiple appliance restarts the ILO added themselve and had no problemes.

Solution: Multiple appliance restarts