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OpsRamp Meraki Dashboard - Device Count Fluctuating.

 
Jaswant_Kumar
New Member

OpsRamp Meraki Dashboard - Device Count Fluctuating.

Hi Guy's, 

We are using a meraki Integration in OpsRamp Via API. We could see that device count is fluctuating in our OpsRamp meraki Dashboard. 

i.e  On Monday Morning we could see, OpsRamp Meraki having 3200 count, again when we see it on wed the count got redueced to 2000. 

1200 devices got deleted and the devices which we have managed the devices for monitoring is also got removed, we have double checked with the Network team as well, thers is no device removal has been happended from their end. 

Do you guys faced the same situation in your enviornment?

Do you have any troubleshooting steps to find the cause?

2 REPLIES 2
Bharath_K
HPE Pro

Re: OpsRamp Meraki Dashboard - Device Count Fluctuating.

Hello Jaswant,

Unfortunately I do not have a enviornment to test this scenario.

I would recommend you to reach out to the HPE support team through your standard support process channel and they will be able to investigate and identify the reason for this experience. 

Regards
Bharath Krishna


P Bharath Krishna
OpsRamp Customer Success

I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Jaswant_Kumar
New Member

Re: OpsRamp Meraki Dashboard - Device Count Fluctuating.

Thanks Bharat, I have raised the support ticket for the same and waiting for their Finding.


Regards,

Jaswant Kumar V

Monitoring Tools SME

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