HPE Primera Storage
1821415 Members
3294 Online
109633 Solutions
New Discussion

Need help to save my HPE PM1633a SSD, got that 32,768 hours error but not upgrade firmware

 
yz95
Visitor

Need help to save my HPE PM1633a SSD, got that 32,768 hours error but not upgrade firmware

I have two PM1633A SSD, but I didn't upgrade their firmware, after 32,768 hours, they are dead because that stupid error on the firmware.

Can anyone help me to solve this issue? Is that possible to upgrade the firmware in my situation?

Thank you so much!

1 REPLY 1
sbhat09
HPE Pro

Re: Need help to save my HPE PM1633a SSD, got that 32,768 hours error but not upgrade firm

Hello @yz95,

Can you please share the error screenshot and also the relevant command output for checkhealth, showpd -i and showpd -s?

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of HPE.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo