Primera 100% Garantie

[Sanja1]

With HPE Tech Care Essential SVC, do I have Primera 100% Garantie?

[Cali]

From the Dokument: 100% Availability Guarantee – HPE Primera and HPE GreenLake with HPE Primera brochure

Purchasing or leasing a new HPE Primera array with an HPE Proactive Care or Tech Care
Essential support agreement (or higher) of 3 years duration (or more), or including a new
HPE Primera system in a new or existing HPE GreenLake contract.

Cali

[Sanja1]

so 100% garantie is only for first 3 years?

[Cali]

No, "3 years duration (or more)" means, as long as you have a Support Contract.

That's how I would interpret it.
Cali

[Sanja1]

@Cali 

–Guarantee begins at the same time as the initial warranty coverage. In no circumstance is
the Guarantee period to exceed 3 years