5.0.0 Advisory on changing the queue depth

[Kipp_Glover]

Good day All!

Anyone running 5.0.0 must read this advisory and apply the change to the queue depth. Not everyone will hit this, but anyone running 5.0.0 has the incorrect queue depth setting. No downtime is needed to apply the change.

The script only does one node. If you want to push the change to your entire federation, then contact support and they can use Zeus to push the change to the entire fed.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00142117en_us

[chris_graham]

Thanks for the Info. I could have used this last week.

Do you know if there was an email sent out for the advisory? 

[Kipp_Glover]

Yes, a Support Alert was sent regarding this issue.   If you have a Support Alert subscription to SimpliVity you should have received the alert.

[chris_graham]

Thanks Kipp, It apeears i did not recive the email. I did recieve the july 29th firmware upgrade Alert.

I have had multiple tickets open with support for OVC failures and nobody was aware of this issue with 5.0. It look a full cluster failure on friday to find out it was a queue depth issue. seems like there was a communication breakdown somewhere.

[Kipp_Glover]

Hi Chris, 

I'm checking to ensure this wasn't an issue with the Support Alert process.  Sorry to hear you experienced a cluster-wide issue on Friday.  I will revisit this issue with our support team.  

Thanks!
/Kipp

[Kipp_Glover]

There was an issue with stuck SimpliVity Support Alerts.   The issue is now resolved and they are flowing again.  Thanks Chris for bringing this to our attention.  I am sorry you didn't see the advisory earlier to prevent your issue. 

/Kipp