Error during upgrade manager inventory: cound not reach the arbiter.

[RicT1]

Hi,

I have configuration with 3 clusters each with 2 nodes : one on principal site and 2 two remote site.

The arbiter is installed on principal site for all the 3 clusters.

The objective is to upgrade from 3.7.0 to 3.7.7. I have already update arbtier and vCenter pluggin.

When i execute the update manager during inventory host/OVC on remote site appear with no version and ready for upgrade.

On the vSphere client, i can see error on the remote site OVC during the inventory on Monitor=>Task&Event tab: Simplivity Upgrade => Coul not reach the arbiter.

I have check communication between element: vcenter, upgrade manager machine, ovc, arbiter.

Ping latency between OVC and arbiter:

- remote site 1: 100 ms

- remote site 2: 800 ms

Any idea?

Shoud i deploy a local arbiter on each remote site due to the latency?

[WilliamsGH]

Hi there Ric,

What do you see if you run an svt-federation-show on one of the OVCs? Does the arbiter show as connected for all OVCs?

If you've got 800ms latency I'd definitely recommend remote arbiters.

Regards,

Greg

[RicT1 · Accepted solution]

Hi,

I investigated the problem with HPe support. I reinstall a new arbtier on clean W2K16 English version and i defined it on each Cluster. This solved my problem.

Regards

Ric