Firmware Updates - Simplivity CN-3000 (Dell R720xd)

[uvstudios]

I'm currently trying to update the firmware on a legacy OmniCube system, CN-3000. It's an older Dell server. I've looked at the Intropobility guides for Dell servers but do not see the 720xd listed. Is there a place I can find the updated firmware for this system? It's currently on 1.6.1 BIOS revision. I've attempted to download the update ISO for HPE OmniStack Firmware. Ths ISO boots and recognizes the system, but does not have any firmware updates for it. I'm assuming I'm going to need a much older ISO to have these legacy updates. 

Thanks for your help!

Chase

[gustenar]

@uvstudios 

Here's the link for the interoperability guide for Omnicubes. 

https://support.hpe.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-a00063501en_us&withFrame

The latest firmware available is 820-000001-dell-r720xdfirmware-m for the CN-3000 and it is compatible with Simplivity software 3.6.2 to 3.7.8. See the note that it is compatible wth 3.6.2 but not verified. 

I put the firmware ISO on an FTP site for you to download. If you are running an older Simplivity software version let me know to put the image supported.

Drop Box Host:    ftp.ext.hpe.com  (15.241.164.77, Failover: 15.241.48.63)

    Login:            fwdell01

    Password:         H5hd=GF9  (NOTE: CASE-sensitive)

    Account Expires:  6/2/2019 4:34:18 PM  (drop box expiry/deletion date)

    Access Type:      read/write

Hope it helps, 

Gus

[uvstudios]

Gus this is fantastic! I thought for sure there wouldn't be any updates available for this system and it would of been forgotten about. I'm happy to see that the BIOS version is much more up to date. Thanks for taking your time out on a Sunday to respond to my post. I really appreciate it. I'm going to download the firmware ISO right now.

Chase

[gustenar]

You're welcome and let us know how it goes.

[uvstudios]

Hello Gus,

I've got the ISO downloaded and attempted to create a bootable USB. I'm now almost positive that this ISO is not actually bootable. Do I just use this ISO from the OS side of the system and update the firmware from there? I haven't actually updated firmware on this system before, sorry for the newbie qustion, but any guidance of how to succuessfully do with this ISO would be greatly appreciated!

Thanks!

[gustenar]

Hello @uvstudios 

Perform the upgrade using the Lifecycle Controller. When the server is booting press F10 to boot to LifeCycle controller and once in there, select Firmware Update. The ISO image has to be mounted as virtual media first so you can choose "Local CD/USB drive" and from there the system should recognize the folders inside the ISO. It will ask you for a File Path, in this field type "\repository" without the quotes. 

Let me know if this works.

Gus

[uvstudios]

Hi @gustenar 

It appears as if my LifeCycle controller firmware is too old to be able to access it through iDRAC to mount the ISO to the server (this is a Java issue, I've attemtped to get java to work on machine, but that's a no go). I may need to access an older version of the firmware for the LifeCycle Controller and also the iDRAC. I've also just tried to copy the contents of the ISO to a USB thumbdrive and point the Lifecycle Controller to the /repository directory, but when doing this it notifies me that the catlog file is not valid. I've read that this happens with older version of the lifecycle controller. I believe I'm on version v1. Looking at the logs in the Lifecycle controller shows the server firmware hasn't been updated since 2013. Is there a repository where there are older firmware's available? I've downloaded the OEM Firmware for the LifeCycle Controller from Dells website, but upon putting that on a USB thumbdrive it still notifies me the catalog file is not valid.

[gustenar · Accepted solution]

@uvstudios 

I think you need to find a bootable ISO to upgrade iDRAC and LifeCycle controller first, then try our ISO. The problem might not be the ISO i provided, but instead the iDrac. Are you typing /repository on the file path? you can try also just "/" without the quotes. 

[uvstudios]

@gustenar 

Thanks for your advice. I was albe to update the LifeCycle Controler to v1.4. Once I did that I was able to update iDrac. Mounting the ISO through Virtual Media was a breeze after iDrac was updated The server's firmware. Thanks for all your assistance in this. I was even able to install some new Processors into the system with BIOS 2.7.0. 

Chase

[gustenar]

Excellent news! Thanks for the update!

[TDT]

I am asking for the image 820-000001-dell-r720xdfirmware-n to be made available

[DaveOb]

820-000001-dell-r720xdfirmware-n is undergoing testing/validation  and as such is not yet qualified.

If you are hitting an issue perhaps open a support ticket for further clarifications/workarounds.

[TDT]

please share again 820-000001-dell-r720xdfirmware-m

[sergeisokolov]

Dear HPE guys,

Can you please share the latest firmware ISOs for the OmniCubes?

820-000001-dell-r720xdfirmware-n.iso (or the previous one 820-000001-dell-r720xdfirmware-m.iso)

820-000003-r730-p.iso (or the previous one 820-000003-r730-n.iso)

[Nicko971]

hello,

can you publish the dropbox ? i'm in need of this firmware update too for my CN3000

thank's

[sergeisokolov]

I couldn't wait to get the files from HPE so I used Dell EMC Repository Manager to create my own ISO with the latest firmware files.
Those are the FW versions you can find in "HPE SimpliVity OmniCube 3.7.9 Interoperability Guide" PDF and I used the links provided in that PDF to grab the correct versions.
Just boot into the Lifecycle Manager and use the ISO as the source.

https://ufile.io/nnd5xh6o
File: SUUImage-CN-2000-3000.iso
MD5: 15211fbd439635d6da48be2c2155be04

This image for CN-2000/3000/5000 contains:
BIOS 2.7.0
Boot RAID H310 20.13.3-0001
Data RAID H710 21.3.5-0002
Network 1GB / 10GB  14.07.06
iDRAC/LifeCycle Controller 2.61.60.60
UEFI 4247A1
OS Collector 2.1

https://ufile.io/joueczka
File: SUUImage-CN-3400.iso
MD5: 3740b484c9ce791f7e547ef1af9dea8a

This image for CN-2400/3400/5400 contains:
BIOS 2.8.0
Boot RAID H330 25.5.5.0005
Data RAID H730 25.5.5.0005
Network 1GB / 10GB 14.07.06
iDRAC/LifeCycle Controller 2.61.60.60
Backplane 3.35
UEFI 4239A37
Intel i350 18.8.9
OS Collector 2.1

The files will stay there for 30 days.

[B_E]

So, any chance in getting the "820-000001-dell-r720xdfirmware-p" available for download since I have trouble locating it on Dell Support?

/B

[micke_christen]

Hi!
Is it possible to publish this ISO again? I have a CN-3000/R720 that I will upgrade next week.

BR
/Mikael

[Daniel1012]

Hi,

I just left HPE as I retired. A legacy Dell customer needs my help for an upgrade from 3.6.2 and I would need exactly this firmware. Are you able to reshare please?

Thanks

[sergeisokolov]

Sorry, I don't have those ISO's anymore (deleted after our last CN-3x00 host was upgraded).

But you can download those firmware files separately from the links provided in the  "HPE SimpliVity OmniCube 3.7.10 Interoperability Guide" PDF and use Dell EMC Repository Manager to create your own ISO with firmware updates. 

[Angelo_Martelli]

Hi.

Can you allow access to this FTP please, I have the same problem and would like to update this equipment with these more correct versions.

Thanks.

[AnkiN]

Hi @Angelo_Martelli ,

Please refer to the links shared on page 7 of the HPE SimpliVity OmniCube 3.7.10 Interoperability Guide for the latest firmware for CN-3000.

For example, The latest supported firmware is 820-000001-dell-r720xdfirmware-r.

Separate component's download links are:-

1. BIOS

2. Boot RAID H310

3. Data RAID H710

4. N/w 1GB

5. N/w 10GB

6. iDRAC

7. UEFI

8. OS Collector