HPE SimpliVity 5.3.1 Deployment manager cannot communicate with virtual controller

[Deepak14]

I am deploying HPE SimpliVity 5.3.1 on a two-node DL380 Gen10 setup, and during the pre-validation phase, the Deployment Manager cannot reach the OVC IP (Node 2) on required TCP ports (22, 443, 80, 9190, and 9299). The host IP for Node 2 is reachable from the Deployment Manager on ports 22 and 443, and Node 1 passed validation successfully. I have verified the USB deployment media, network connectivity, and iLO access for Node 2, but the OVC IP remains unreachable. Has anyone experienced this issue or can suggest steps to ensure the OVC IP is correctly bound during deployment?

[Joshua610]

Good day, 

Any further information in regards to what on network that could be blocking that communicaiton? What was found within the logs? MTU's etcs..?

"Get-Content “C:\Users\<yourUser>\AppData\Local\DeploymentManager\orchestrator-<date>.log” –wait"   [This command can be ran to monitor logs during deployment] 

Those are some important ports during the deployment (for quick references): 

9292/9299 TCP Deployment Manager : Deploy Installer IP (ESXi Mgmt. IP) and Virtual Controller Management IP. Deployment Manager access to the system over SSL. This port must be open to deploy the system.

9190 TCP vSphere Client & vCenter Server : Virtual Controller Management Disaster Recovery : HPE SimpliVity Management GUI
80 TCP Deployment Manager : ESXi Management IP : Monitoring deployment

443 TCP Deployment Manager : vCenter Server : The default port that the vCenter Server system uses to listen for connections from the Deployment Manager.

22 TCP Deployment Manager : Deploy Installer IP (ESXi Mgmt. IP), Management Production and Virtual Controller Management IP : For underlying communication for SSH and deployment. Also for communication to already deployed Virtual Controller.

I will follow up in a day or so - Do you have access to the the deloyment guide? 

[Joshua610]

Please let me know if you need any further help - thank you. 

[Joshua610]

Please let me know if you need any further help - thank you.