Issue with SimpliVity Plugin

[S_Logan]

Hello Team,

In one of our SimpliVity setup, we installed the HPE SimpliVity VMware vSphere web client Plugin, Installation was successful in vCenter Server Appliance (vCSA).

While accessing the WebClient, we could not see the HPE SimpliVity Federation Icon in Home Screen.

what could be the reason for this?

Is any solution or workaround available for this issue?

I appreciate your help!

[DeclanOR]

Hi @S_Logan 

Thanks for using the forum.

Quick question: Are you on OVC software version 3.7.10? If so, do you have linked mode vCenters? If you have linked mode vCenters, does one of your vCenters manage non-simplivity infrastructure?

Thanks,

DeclanOR #I am a HPE Employee

[S_Logan]

Hi DeclanOR,

Yes, it is 3.7.10, 

Its not a linked mode vcenters..

It is a test environment, so its a simpliVity management setup only

[DeclanOR]

Hi @S_Logan 

Thanks. 

Did you log out and back into the vSphere UI after installing the plugin? If not, please do so as this is a necessary step of the installation of the plugin.

Also, have you ensured that your vSphere versions are supported for 3.7.10 as per interop guides?

Thanks,

DeclanOR

[S_Logan]

Hi DeclanOR,

Thank you for the quick response,  will try these and keep you psoted.

Thanks,

S_Logan

[BenH10]

DeclanOR mentioned something that you missed. You must use the HTML5 version (UI) of vCenter to access the plugin for 3.7.10. The web client / Adobe Flash version is no longer supported or installed.