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02-02-2022 08:35 AM - last edited on 02-11-2022 01:07 PM by support_s
02-02-2022 08:35 AM - last edited on 02-11-2022 01:07 PM by support_s
SimpliVity Agentless Management Service Status "Not available" after Update ESXi 7.0 U2d
Hello Community
We updated our SimpliVity hosts today from ESXi 7.0 U1d (VMware ESXi 7.0.1 Build-17551050 Update 1 Patch 30) to ESXi 7.0 U2d (VMware ESXi 7.0.2 Build-18538813 Update 2 Patch 25).
Since the update, the Agentless Management Service status in the iLO remains "Not available":
amsd running on the ESXi host:
[root@ESXi:/etc/init.d] /etc/init.d/amsd status
amsd-smarev is running 1643784216 1
amsd-ahsd is running 1643784215 1
amsd-amsd is running 1643784214 1
amsd-smad is running 1643784213 1
Operating System in iLO is displayed correctly:
iLO Firmware Version: 2.44 Apr 30 2021
SPP: SVTSP-2021_1201.02.iso
Does anyone know the problem?
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02-02-2022 09:36 AM
02-02-2022 09:36 AM
Query: SimpliVity Agentless Management Service Status "Not available" after Update ESXi 7.0 U2d
System recommended content:
1. HPE VMware ESXi 7.0 U2 Customized Image Release Notes for May 2021
If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.
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02-03-2022 09:06 AM
02-03-2022 09:06 AM
Re: SimpliVity Agentless Management Service Status "Not available" after Update ESXi 7.0 U2d
It looks like a cosmetic issue with the Web UI. If you try a different browser would it do the same thing?
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-03-2022 11:25 AM - edited 02-03-2022 11:27 AM
02-03-2022 11:25 AM - edited 02-03-2022 11:27 AM
Re: SimpliVity Agentless Management Service Status "Not available" after Update
It is not a cosmetic issue. Even if I use another browser, I have the error.
The fact that iLO cannot communicate with AMS can also be seen under the network tab:
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02-17-2022 07:26 AM
02-17-2022 07:26 AM
Re: SimpliVity Agentless Management Service Status "Not available" after Update
Sorry for the delay in response. I'm wondering if you are missing the VIBs in ESXI for ams.
Could you run a "esxcli software vib list | grep ams' and see if the ams vibs are listed?
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HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-18-2022 07:57 PM
02-18-2022 07:57 PM
Re: SimpliVity Agentless Management Service Status "Not available" after Update
The ams vibs are listed:
[root@<SERVERNAME>:~] esxcli software vib list | grep ams
amsd 701.11.7.1.3-1OEM.701.0.0.16555998 HPE VMwareAccepted 2022-02-02
amshelpr 701.11.7.0.14-1OEM.701.0.0.16555998 HPE VMwareAccepted 2022-02-02