HPE SimpliVity
1823370 Members
2688 Online
109654 Solutions
New Discussion

Simplivity Factory Reset takes a long time

 
JHP1
Visitor

Simplivity Factory Reset takes a long time

Hi,

I need to factory reset a simplivity box for POC and its taking along time.
Im stuck at Ilo line below

run[1184] waiting for all spawned processes to terminate...

I've been waitng for 2hrs already. 

12 REPLIES 12
AnkiN
Valued Contributor

Re: Simplivity Factory Reset takes a long time

@JHP1  Can you let me know the method of factory reset. Is it performed by network or via USB?

DaveOb
HPE Pro

Re: Simplivity Factory Reset takes a long time

2 hours is not an overly long time if for instance you are attempting to factory reset over a WAN.It is allways preferable to use a  bootable physical usb with with the deploy installer for resets to avoid overly long reboot times.


I am an HPE employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Praveen_M
HPE Pro

Re: Simplivity Factory Reset takes a long time

Hi there,

Depending on how you are performing the factory reset.

Recommended method will be, please have the image in the physical USB and connect to the rear of the node. As per the notification the process is almost completed and we have to wait.

I am an HPE Employee

Accept or Kudo

jekoy
Advisor

Re: Simplivity Factory Reset takes a long time

We performed a factory reset via network using iLO.  We haven't tried yet USB method.

What would you recommend?.

Thanks,

 

jekoy
Advisor

Re: Simplivity Factory Reset takes a long time

We will be trying USB later to deploy.

Thanks,

AnkiN
Valued Contributor

Re: Simplivity Factory Reset takes a long time

I would recomend to use the physical USB for doing reset as reset using n/w will consume lot of time.

Praveen_M
HPE Pro

Re: Simplivity Factory Reset takes a long time

If it's taking very long time using iLO, please try USB and connect the drive at rear of the node.

I am an HPE Employee

Accept or Kudo

JHP1
Visitor

Re: Simplivity Factory Reset takes a long time

We performed a factory reset via network using iLO. We haven't tried yet USB method.

What would you recommend?.

Also how many hours does it take to have successful factory reset via usb

AnkiN
Valued Contributor

Re: Simplivity Factory Reset takes a long time

using the physical usb would not take more than 30 mins in ideal cases

Praveen_M
HPE Pro

Re: Simplivity Factory Reset takes a long time

Approximately around 30 to 45 minutes (normal scenario)

Please refer the below guide

HPE OmniStack 3.7.7 for vSphere Deployment Guide
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00060502en_us

Page number - 48

The below also will help you.

How to perform a factory reset of a Simplivity Host through the deploy installer.

https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000084en_us

[Moderator edit: Updated the broken link]


I am an HPE Employee

Accept or Kudo

SimonHorwood
Advisor

Re: Simplivity Factory Reset takes a long time

I've done both ways - network and USB, and if you can use USB it is so much quicker!! When doing it over the network I've had to leave them overnight.

Praveen_M
HPE Pro

Re: Simplivity Factory Reset takes a long time

Happy to know that it worked!

Cheers!


I am an HPE Employee

Accept or Kudo