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Simplivity support case contact

 
Selector
Occasional Contributor

Simplivity support case contact

How and where should we set the contact for the automatically generated cases over RDA on HPE Simplivity? Also, is there a way to check the currently assigned contact? What is the procedure for this?

2 REPLIES 2
gustenar
HPE Pro

Re: Simplivity support case contact

Hello @Selector

Have you tried the command "rda-info" from the OVC command line? You may need to obtain superuser access first. This command will give you the contacts list. To update, you should be able to do it with "rda-setup" command. 



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gustenar
HPE Pro

Re: Simplivity support case contact

Hello @Selector

Let us know if you have any further questions.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo