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Simplivity support case contact

 
Selector
Occasional Contributor

‎07-04-2024 04:38 AM - last edited on ‎07-22-2024 05:14 AM by

‎07-04-2024 04:38 AM - last edited on ‎07-22-2024 05:14 AM by

Simplivity support case contact

How and where should we set the contact for the automatically generated cases over RDA on HPE Simplivity? Also, is there a way to check the currently assigned contact? What is the procedure for this?

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gustenar
HPE Pro

‎07-15-2024 11:28 AM - last edited on ‎09-16-2024 02:22 AM by

‎07-15-2024 11:28 AM - last edited on ‎09-16-2024 02:22 AM by

Re: Simplivity support case contact

Hello @Selector, 

Have you tried the command "rda-info" from the OVC command line? You may need to obtain superuser access first. This command will give you the contacts list. To update, you should be able to do it with "rda-setup" command. 



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gustenar
HPE Pro

‎07-17-2024 06:49 AM

‎07-17-2024 06:49 AM

Re: Simplivity support case contact

Hello @Selector, 

Let us know if you have any further questions.



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