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HPE SN3000B - How to complete factory reset for selling ?

 
ASS49324
Occasional Advisor

HPE SN3000B - How to complete factory reset for selling ?

Hi,

i have two old HPE SN3000B / Brocade 6505 with firmware FOS v8..0.1b which i need to complete firmware / name / password reset. - I tried everything copilot suggested to me, e.g. command "ConfigDefault", and something like:

cfgDisable
cfgClear
cfgSave
 
with a "reboot" command via serial console,
 
But the Switch still has our name and password set to it. - In the end copilot suggested to contact HPE support.
(command "factoryreset" is an unknown command in this fw version)

4 REPLIES 4
srujan_kumar
HPE Pro

Re: HPE SN3000B - How to complete factory reset for selling ?

Hi @ASS49324 
Run the command "switchdisbale" to disable the switch, if it is a virtual fabric aware chassis run "chassisdisable" command then,
Run " factoryreset " command and respond to th eprompts and confirm it by typing 'y' this will take the switch to factory defaults.
For a non-interactive reset, run" factoryreset -force" this command forcefully resets the switch.
If you want keep management interface IP settings during the reset, run the command factoryreset -keep IP
please click on the link  factoryReset to view the detail description about the brocade switch factory default reset.
Hope this Helps !!
Regards 
Srujan_Kumar



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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ASS49324
Occasional Advisor

Re: HPE SN3000B - How to complete factory reset for selling ?

Hi @srujan_kumar,

as described before unfortunately the shell states "factoryreset" is an unknown command !?

srujan_kumar
HPE Pro

Re: HPE SN3000B - How to complete factory reset for selling ?

Hi @ASS49324 
Please ensure,
1.switch is disabled
2.log in as a admin and check the firmware version supports the factory reset command.
3.compare fabric OS version agianst brocade documentation, only newer fabric OS version supports the factoryreset command 
4.Run the command version to know the version details, if the version is not supportes consider upgrade the fabric OS version (9x and above) .
5.check whether you are in restricted shell.

Regards
Srujan_kumar



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
ASS49324
Occasional Advisor

Re: HPE SN3000B - How to complete factory reset for selling ?

@srujan_kumar,

Hi, as described in the first post, the Brocade Fibre Channel switches run an old FOS v8.0.1b that does not support the factoryreset command.

  • We cannot update the firmware because updates are behind a paywall, and we lack maintenance contracts for these devices since we haven’t used them for the past 2-3 years.

  • They will be sold, and we need to ensure the entire configuration is reset (names, passwords, settings, IPs).

I can successfully log into the shell as the "admin" user. Commands like switchdisable, ConfigDefault, and ClearCfg run, but these reset commands have no effect—after a reboot, all configuration remains intact.