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тАО06-22-2020 08:24 AM
тАО06-22-2020 08:24 AM
Hi All,
Does anyone else experience my pain of trying to access FOS upgrades for Brocae switches, SANNav and SAN Network Advisor?
I find it incredibly difficult to get this software (I have yet too!) in order to upgrade/install new FC switches at a client.
Thanks!
Solved! Go to Solution.
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тАО06-22-2020 08:45 AM - last edited on тАО12-15-2022 05:18 AM by Sunitha_Mod
тАО06-22-2020 08:45 AM - last edited on тАО12-15-2022 05:18 AM by Sunitha_Mod
SolutionAccording to the new policy by broadcom you need to register your switch in your HPE profile, then select the firmware you need and you will re-directed to the Broadcom download portal. HPE is no longer allowed to store these files.
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00098624en_us
[Moderator edit: The above link is no longer valid please refer to https://support.hpe.com/hpesc/public/docDisplay?docId=a00116645en_us&docLocale=en_US ]
Hope this helps!
Regards
Torsten.
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тАО07-02-2020 11:31 PM
тАО07-02-2020 11:31 PM
Re: Issues getting FOS upgrades & Software for Brocade switches
Thanks, Broadcom point you in the direction of HPE, but I did eventually manage to get the software. It's a mission nowdays to get the software for Brocade switches =(
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тАО07-29-2020 04:29 AM
тАО07-29-2020 04:29 AM
Re: Issues getting FOS upgrades & Software for Brocade switches
sorry but the solution is not the solution, our switches are linked in HPe Portal, yes I can search for our Switches and the FOS to download, will be redirected to broadcom OEM Portal Side - and now starts the nightmare - I filled out the contact details calculated the funny robotcheck and submit the information - ends up in a endless loop. Now shows up information "Export Compliance Pending" - logbook day 3. So talked to our broadcom/brocade contact and they told us to open a ticket at OEM Partner, so opened a case at HPe Portal. Will see when I can download the FOS ...
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тАО07-29-2020 05:58 AM
тАО07-29-2020 05:58 AM
Re: Issues getting FOS upgrades & Software for Brocade switches
Broadcom made the rules and disallowed HPE to host these files ...
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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тАО12-15-2022 01:22 AM
тАО12-15-2022 01:22 AM
Re: Issues getting FOS upgrades & Software for Brocade switches
I couldn't access the document that Thorsten provided above, maybe the URL is no longer valid.
But I did find another document that basically details what Thorsten has described:
https://support.hpe.com/hpesc/public/docDisplay?docId=a00116645en_us&docLocale=en_US
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
