IMC 5.1 (E0202) : adding vlan devices list empty

[lionel-ditparis]

Back up configuration files. Total: 0, startup files: 0, running files: 0.     TEST ISC(10.10.44.169) Nortel ERS2526T Startup 2014-08-21 09:38:30 Failed to telnet the device. -- TEST ISC(10.10.44.169) Nortel ERS2526T Running 2014-08-21 09:38:30 Adapter does not support. --       2014-08-21 09:38:12 Starting to backup configuration files.  

cli password and telnet password are the same, i can manage this device by telnet.

[LindsayHill]

Which IMC version do you have?

What file transfer mode do you have for that device?

In IMC, at the same place as where you configure the Telnet credentials for the device, there's a Test button - can you try running that? Does it succeed?

[lionel-ditparis]

hi, here is the log file.

thanks for your time.

[lionel-ditparis]

iMC PLAT 7.0 (E0202P03)

tftp works via telnet commands, see picture.

[lionel-ditparis]

i tried all authentification mode and not one succed.

my hp devices are by SSH so i never tried telnet. but i think nortel devices only accept telnet connection.

[LindsayHill]

The problematic line is here:
2014-08-21 09:38:26.717 [ERROR (1)] [THREAD(5484)] [CTclExecutor::exec_impl()] Failed to exec cmd: C:/Program Files/iMC/server/bin/../../server/conf/adapters/ICC/Nortel networks/NortelERS/initialize.tcl, error message: C:/Program Files/iMC/server/bin/../../server/conf/adapters/ICC/Nortel networks/NortelERS/initialize.tcl(12): error: wrong # args: should be "set varName ?newValue?"

Looking at initialize.tcl, it contains these lines:
set username_prompt Enter Username:
set password_prompt Enter Password:

That should be something like

set username_prompt "Enter Username:"

- so that the variable is one parameter.

You could fix it yourself, or you could use the copy from here: https://github.com/NetOpsCommunity/imc-netops/tree/master/adapters/ICC/Nortel%20networks/NortelERS

That directory includes an updated adapter for handling some of the Avaya-branded gear.

[lionel-ditparis]

ok i am going to copy this files and restart imc to take effect

[LindsayHill]

Let us know how you get on. You don't need to restart IMC if you're changing a TCL file, as they always get re-read. You do need to re-start IMC if you're changing the XML files though.

[lionel-ditparis]

same problèm:

2014-08-21 10:56:16 Back up configuration files. Total: 0, startup files: 0, running files: 0.     TEST ISC(10.10.44.169) Nortel ERS2526T Startup 2014-08-21 10:56:15 The device does not support the features. -- TEST ISC(10.10.44.169) Nortel ERS2526T Running 2014-08-21 10:56:15 The device does not support the features. --       2014-08-21 10:56:07

Starting to backup configuration files.

2014-08-21 10:56:14.149 [WARNING (2023)] [THREAD(932)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name from tbl_dev_adapter where component_name = 'ICC' and dev_id = 1737 and adapter_type = 1
2014-08-21 10:56:14.150 [INFO (0)] [THREAD(932)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2014-08-21 10:56:14.151 [INFO (0)] [THREAD(932)] [CComponentAdapter::parseVendorAdapter()] Finished to parse!
2014-08-21 10:56:14.152 [WARNING (2001)] [THREAD(932)] [CComponentAdapter::getSupportAdapter()] Device Vrp can not match,devID=1737,devSeries=N/A,devVRPVer=N/A,devReleaseNo=N/A,devCategoryID=1
2014-08-21 10:56:14.152 [WARNING (1)] [THREAD(932)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=1737
2014-08-21 10:56:14.183 [WARNING (2023)] [THREAD(932)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name from tbl_dev_adapter where component_name = 'ICC' and dev_id = 1737 and adapter_type = 0
2014-08-21 10:56:14.183 [INFO (0)] [THREAD(932)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2014-08-21 10:56:14.184 [INFO (0)] [THREAD(932)] [CComponentAdapter::parseVendorAdapter()] Finished to parse!
2014-08-21 10:56:14.184 [WARNING (2001)] [THREAD(932)] [CComponentAdapter::getSupportAdapter()] Device Vrp can not match,devID=1737,devSeries=N/A,devVRPVer=N/A,devReleaseNo=N/A,devCategoryID=1
2014-08-21 10:56:14.184 [WARNING (1)] [THREAD(932)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=1737

[LindsayHill]

Can you synchronise the device, then run a backup again, and post a copy of the imccfgbakdm log file.