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Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

 
Conny_SEATEA
Occasional Contributor

iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

Hi, just made an upgrade to E0705. Now the iMC service wont start. Result in control panel is "Failed to read description. Error code: 2". 

Made a dump from java starup.bat, I got a very long output and command do not execute through, it stalls.

Please advice.  BR/Conny

5 REPLIES 5
Conny_SEATEA
Occasional Contributor

Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705


@Conny_SEATEA wrote:

Hi, just made an upgrade to E0705. Now the iMC service wont start. Result in control panel is "Failed to read description. Error code: 2". 

Made a dump from java starup.bat, I got a very long output and command do not execute through, it stalls.

Please advice.  BR/Conny


Added info: there´s no jmx.password file in iMC\client\bin folder.

Conny_SEATEA
Occasional Contributor

Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

Hi. Restored server from Snapshot. Tried a new upgrade to E0703. Fails with exactly sam fault. Looks like platform upgrade breaks at end with message that service cannot be started. Guess this will be support ticket... /Conny

akg7
HPE Pro

Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

Hello,

Can you share the error snapshot which you are getting and share the services output if all are running or not?

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
Conny_SEATEA
Occasional Contributor

Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

VIDA error.pngThis occurs at end of the installation. 
The iMC service stays down. Not possible to manually start under services either. /Conny

akg7
HPE Pro

Re: iMC service fails to start after upgrader of iMC PLAT from E0605 to E0705

Hello,

Is there any possibility to rebbot the server?

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo