HPE infosight not working since last 4 days

[nikunjkhambhayt]

Hi HPE team from last few day i am not able to upload logs on HPE infosight.  its show blank in logs .. 

[support_s]

System recommended content:

1. HPE InfoSight for Servers User Guide

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Jean-MarcMICHEL]

Apparently, HPE InfoSight for Servers is now in maintenance : https://support.hpe.com/hpesc/docDisplay?docLocale=en_US&docId=a00133620en_us

[liam-something]

Thanks for the link. A shame. I can’t diagnose the fault on my gen8 server without it so… guess my server days are over.

Old HPE is such a cocktail of misery and delight.

[nikunjkhambhayt]

this solution is not working. it look there is problem with HPE web site .. 

also my previous uploaded logs not show.... 

[liam-something]

The ‘problem” is EOL as discussed higher in the thread sadly. We’re dead.

[nikunjkhambhayt]

Not able to open  Analyze Logs: Log List..

[nikunjkhambhayt]

I think HPE is not intrested to resolve the customer issue ... 

first they discontinue Insight Diagnostics Online Edition from Gen 10 servers. 

For AHS logs we only depend on HPE online logs utility. 

[Sunitha_Mod]

Hi @nikunjkhambhayt,

We regret the inconvenience caused. We recommend you go through the following link to report the issue, so the respective team can look into it and contact you further. 

https://infosight.hpe.com/resources/support

[nikunjkhambhayt]

On 26 November 2024 

Received update from HPE that 

"discontinuation of InfoSight for Servers the microapp has been removed from the InfoSight Portal.  As part of this the ability to upload and analyze AHS logs has also been removed." 

now in this case all the HPE user totaly denends on HPE. this  type solution is not accepted from HPE.  atlist HPE need to provide basic tools to collect logs from Operating system. 

for every incident user need to log case with HPE.