- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- EVA entitlement with newer 10 character serial num...
Insight Remote Support
1754893
Members
3835
Online
108827
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2004 12:27 AM
10-14-2004 12:27 AM
EVA entitlement with newer 10 character serial numbers
Is there a problem with ISEE entitlement and the newer 10 character EVA serial numbers?
Use a serial number of G8804225YX, the customer gets an email Subject: Entitlement failed - contract not found
Use a serial number of G309JWKL2116, no such failure
Regards Henry
Use a serial number of G8804225YX, the customer gets an email Subject: Entitlement failed - contract not found
Use a serial number of G309JWKL2116, no such failure
Regards Henry
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2004 12:11 AM
10-15-2004 12:11 AM
Re: EVA entitlement with newer 10 character serial numbers
Hi Henry,
problem you have is connected with the wrong S/N.
I have checked in warranty database and found that your S/N is the most probably
GB804225YX, not G88...
I had a chance in the past few weeks to work with couple EVAs and all of them have S/N with GB as two first letters.
HTH,
Mario.
problem you have is connected with the wrong S/N.
I have checked in warranty database and found that your S/N is the most probably
GB804225YX, not G88...
I had a chance in the past few weeks to work with couple EVAs and all of them have S/N with GB as two first letters.
HTH,
Mario.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP