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тАО06-24-2010 02:09 AM
тАО06-24-2010 02:09 AM
HP SIM 6.0 and warranty/support contract managment
I have just installed HP SIM 6.0 on Linux. I would like to know if it's possible to retrieve information about HP support contract linked to my servers directly from HP database.
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тАО06-24-2010 03:13 AM
тАО06-24-2010 03:13 AM
Re: HP SIM 6.0 and warranty/support contract managment
probably yes, you need to install/setup the RSSWM module. I saiyd 'probably' because I assume linux and windows sim environments would be quite similar (as I use sim on windows server)
RSSWM is part of SIM 6 installation but in my case it didn't work out of the box. I had to download and install Remote Support Advanced
http://h18000.www1.hp.com/products/servers/management/insight-remote-support/supportpack/index.html
Regards, D.
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тАО06-25-2010 06:15 AM
тАО06-25-2010 06:15 AM
Re: HP SIM 6.0 and warranty/support contract managment
Good Luck!
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тАО06-25-2010 07:04 AM
тАО06-25-2010 07:04 AM
Re: HP SIM 6.0 and warranty/support contract managment
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тАО06-25-2010 07:05 AM
тАО06-25-2010 07:05 AM