Hi team.
I have 7.12.0 hpe irs and its not open in web. I attached snap for your reference..
Hi,
Try Restart Insight RS and recheck.
Troubleshooting your Insight RS connection with HPESC
Thank You!
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I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Hi,
Have you tried the localhost IP? 127.0.0.1
Have you tried to ping the localhost?
Have you tried a different computer or browser?
Disable VPN or Proxy, Firewall or Browser Extensions.
Try the basic troubleshooting, this issue is only for you? are there any other users who can access this IRS?
Thank You!
I work with HPE but opinions expressed here are mine.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Hi,
May be a network change?
If still issue not resolved, please contact HPE Support.
Get Connected with Insight Remote Support
Thank You!
I work with HPE but opinions expressed here are mine.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Hello,
Let us know if you were able to resolve the issue.
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Hello @Ahmadali1
Were you able to solve the problem?
I had the same problem when I changed the IRS from a Windows Server 2016 to a Windows Server 2022. After each reboot of the server, the website was not accessible, although both IRS services were running.
Can you check the status of the two services
HPE Insight Remote Support
and
HPE Insight Remote Support Event Receiver
and restart these services. If the website then appears, change the startup type of the two services from Automatic to Automatic (Delayed Start) and restart the server.
For me, this adjustment has solved the problem.