IRS 7.0.5 and P2000 G3 FC Array

[Steve Thomas]

I am running HP IRS 7.0.5 as a virtual machine on ESX. I have configured a HP P2000 G3 FC Array to communicate with IRS. I have discovered the P2000 and it is registered in IRS.

My issues are that on the 'Monitoring & Collections' screen the 'Monitoring' flag keeps going to a 'RED CROSS'.

When hovering over the cross I get the following:

Service : Subscription Manager

Type : SUBSCRIPTION

Status : FAILURE

Description : The WBEM subscription to msd-p2000fc1-01.msd.local has failed.

Detailed : 1. Check that the connectivity check has passed. Without connectivity, subscriptions will not succeed. 2. Check that the credentials are still valid.

Created : 2012/11/21 02:22:17

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Protocol : Simple Network Management Protocol Version 1 (SNMPV1)

Service : Subscription Manager

Type : SUBSCRIPTION

Status : SUCCESS

Description : Unable to determine whether the IRS host server is configured as an SNMP trap destination on msd-p2000fc1-01.msd.local.

Detailed : 1. Configuring the IRS host server as an SNMP trap destination must be performed manually on msd-p2000fc1-01.msd.local. 2. Verify that 172.30.2.14:162 is configured as a trap destination on msd-p2000fc1-01.msd.local 3. Validate the subscription by sending a test trap from msd-p2000fc1-01.msd.local.

Created : 2012/11/20 12:40:20

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Protocol : Web-Based Enterprise Management (WBEM)

Service : Session Connection

Type : CONNECTIVITY

Status : SUCCESS

Description : "Session Connection Send Request in Success";

Created : 2012/11/20 11:04:07

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Protocol : Simple Network Management Protocol Version 1 (SNMPV1)

Service : Query Connection

Type : CONNECTIVITY

Status : FAILURE

Description : /172.30.1.51 1.3.6.1.3.94.1.6.1.7.32.128.0.192.255.16.149.55.0.0.0.0.0.0.0.0

Created : 2012/11/20 12:43:07

Looking in the HPRS log file at 02:22:17 I see the following:

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21 Nov 2012 02:22:17.261 HPRSExecutionManager[Timer-0] ERROR c.h.d.p.snmp.impl.Snmp4jTargetImplEx - Received empty/invalid subtree. -1
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO  c.h.u.p.S.SnmpQueryConnection - SNMP Tree walk elements in=0
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] ERROR c.h.u.s.a.AbstractSubscriptionAction - SnmpSubscriptionAction.validate(): Unexpected error: /172.30.1.51 .1.3.6.1.4.1.11.2.14.11.1.4.10.2.1.5
com.hp.uca.protocolmanager.exceptions.ProtocolUnreachableException: /172.30.1.51 .1.3.6.1.4.1.11.2.14.11.1.4.10.2.1.5
 at com.hp.uca.protocolmanager.SnmpProtocol.SnmpQueryConnection.queryTree(SnmpQueryConnection.java:645) ~[na:na]
 at com.hp.uca.protocolmanager.SnmpProtocol.SnmpQueryConnection.queryTree(SnmpQueryConnection.java:52) ~[na:na]
 at com.hp.uca.protocolmanager.connections.decorators.QueryConnectionHealthDecorator.queryTree(QueryConnectionHealthDecorator.java:224) ~[protocolManager.jar:na]
 at com.hp.uca.subscription.action.Snmpv1SubscriptionAction.getTrapDestinationTable(Snmpv1SubscriptionAction.java:266) ~[analysis.jar:na]
 at com.hp.uca.subscription.action.Snmpv1SubscriptionAction.validate(Snmpv1SubscriptionAction.java:195) ~[analysis.jar:na]
 at com.hp.uca.subscription.processingmodules.SubscriptionProcessingModule.doValidate(SubscriptionProcessingModule.java:162) [analysis.jar:na]
 at com.hp.uca.subscription.processingmodules.SubscriptionProcessingModule.handleRequest(SubscriptionProcessingModule.java:101) [analysis.jar:na]
 at com.hp.uca.taskcontroller.processingmodules.AbstractProcessingModule.processModule(AbstractProcessingModule.java:115) [ucacore.jar:na]
 at com.hp.uca.taskcontroller.processingmodules.SimpleProcessingModule.handleRequest(SimpleProcessingModule.java:38) [taskcontroller.jar:na]
 at com.hp.uca.taskcontroller.processingmodules.AbstractProcessingModule.processModule(AbstractProcessingModule.java:115) [ucacore.jar:na]
 at com.hp.uca.taskcontroller.threads.ProcessingModuleEngine.run(ProcessingModuleEngine.java:30) [taskcontroller.jar:na]
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) [na:1.6.0_33]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.6.0_33]
 at java.lang.Thread.run(Unknown Source) [na:1.6.0_33]
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO  c.h.u.s.p.SubscriptionProcessingModule - SubscriptionProcessingModule.doDelete(): Unhandled protocol HTTPProtocol for msd-p2000fc1-01.msd.local
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO  c.h.u.s.p.SubscriptionProcessingModule - SubscriptionProcessingModule.doDelete(): Unhandled protocol HTTPSProtocol for msd-p2000fc1-01.msd.local
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO  c.h.u.s.a.WbemSubscriptionAction - WbemSubscriptionAction.validate(): Got 0 WBEM subscriptions to validate for msd-p2000fc1-01.msd.local: device type = DISK_ARRAY: OS family = null: sub type = P2000 G3: SLA = WAR

I have created a custom WBEM credential for the array using the manage account of the array

Any thoughts??

Cheers

Steve