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09-15-2015 07:33 AM
09-15-2015 07:33 AM
IRS and OneView
I don't know if this is the right place for this question, but here goes...
Our current environment uses HP SIM and HP IRS is installed and my iLOs can use it for remote support. I downloaded the 60-day eval of OneView and I tried to point one of my iLOs to it for Remote Support Registration. It comes back and says it can't register. Does OneView not provide remote support capability?
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09-15-2015 07:38 AM
09-15-2015 07:38 AM
Re: IRS and OneView
At this time, OneView doesn't provide a Remote Support interface. You can use the Insight Remote Support tool - version 7.X supports the Gen8/Gen9 devices, or you could use the DirectConnect to connect directly to HP to get these
devices monitored.
Which choice you make depends on your environment, how many devices you want to monitor - whether you have other
deviecs (non-Gen8/9) that you also need support for.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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09-15-2015 08:11 AM
09-15-2015 08:11 AM
Re: IRS and OneView
Do you know if there are plans on the roadmap to incorporate that functionality into OneView?
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09-16-2015 12:16 PM
09-16-2015 12:16 PM
Re: IRS and OneView
Sorry - I can't comment here on roadmaps or directions. I can tell you that it is being investigated.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
