ISEE Motive

[Dawn Woolcock]

What prompts Motive to give the following message? Is it a time threshold that has passed or is the revision of the motive software being monitored? If so, how?


SUPPORT CHANNEL INSTALL
To install a new support channel on this Motive Client, enter the Support Web Server name, and click the Install button
Support Web Server: _____________ Install

[Liem Nguyen]

Dawn,

If the user doesn't type in the full URL, such as:
http://hostname:5060, he'll get that message.

The full URL should be:
http://hostname:5060/start.html

Hope this helps,