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тАО02-10-2005 01:37 AM
тАО02-10-2005 01:37 AM
I issue: http://
It asked for Login Id and password, but when it goes to the next screen it will paste in the left column but gives unavailable to system info that you would expect to see next to it.
I issued a netstat -an to verify port 5060 was listening and it is, and I also did an swlist to verify that there wasn't anything installed but not configured and I am ok there.
I even issued /sbin/init.d/hpservices stop and start but still no luck.
I've also logged into the server and tried to telnet to itself on 5060 but get connection refused message.
Any ideas where I need to go from here?
Solved! Go to Solution.
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тАО02-10-2005 08:40 PM
тАО02-10-2005 08:40 PM
Re: ISEE WEB Access error
if you├В┬┤re asked for login and password this means that the service is running on that port, but if I understood it correctly the configuration screen is not shown correctly. You said that the left navigation bar is show does that mean you see the
├В┬╗ notification
├В┬╗ security
├В┬╗ communication
├В┬╗ contact
├В┬╗ company
├В┬╗ system
but you cannot enter the data?
If this is the case, check you browser? Do you use a supported browser??
Do you have any errors in the swagent.log??
If the browser is supported and no errors are logged during installation try to reinstall the client - it might be helpful to use the preconfigured depot, see the "Client Install and Upgrade Guide" for the procedure.
You mentioned that you checked the connection to port 5060 with a telnet. The message you should recieve for the telnet localhost 5060 is
HTTP Error 400
400 Bad Request
Connection closed by foreign host.
That├Г s because of the authorisation
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тАО02-11-2005 01:47 AM
тАО02-11-2005 01:47 AM
Re: ISEE WEB Access error
But one thing I noticed this morning, is that I've installed ISEE client on serveral HPUX servers and I was able to get into the WEB and do the configuration on 3 other servers. What I noticed is that on the servers that are working ok the following processes are running for ISEE:
mad -u root -g bin
/opt/hpservices/contrib/emsListener/bin/rstlistener
On the server I am having problems with the following is running:
mad -u root -g bin
/opt/hpservices/RemoteSupport/bin/iseeInit
I've tried to run hpservices stop and start but end up with the same results ??
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тАО02-15-2005 06:52 PM
тАО02-15-2005 06:52 PM
Re: ISEE WEB Access error
this script controls the submission of initialization messages from newly installed clients. So it seams that the installation did not end up properly. Check the test at the top of the file for more infos.
Regards
Frauke
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тАО02-16-2005 02:50 AM
тАО02-16-2005 02:50 AM
Re: ISEE WEB Access error
I've tried to do a swremove of the product, and downloaded the depot from software.ho.com and installed it on the server with the same results.
When I go to:
http://
It paints the screen except for the
"Your Computer" section, this section comes back as: page cannot be displayed, page you are looking for is currently unavailable.
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тАО02-17-2005 07:48 AM
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тАО02-17-2005 05:13 PM
тАО02-17-2005 05:13 PM
Re: ISEE WEB Access error
I think that I saw a similar problem (but even the "Your Computer" part was not shown) and that was caused by some access being block by the firewall - so a Liem says. If a browser is installed on the HPUX system, try to access the UI with that browser.
It might be helpful to increase the loglevel of the mad to see some more informations in the mad.log. Therefor go to /opt/hpservices/etc/motprefs and define the variable LOG_LEVEL and set this to something between 1 and 5, then restart the hpservices /sbin/init.d/hpservices restart.
Access the web again and check for errors in the /var/opt/hpservices/log/mad.log
Regards
Frauke
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тАО02-18-2005 11:32 PM
тАО02-18-2005 11:32 PM
Re: ISEE WEB Access error
We have the exact same problem on our site with rp5340 and HP-UX 11.11. Other server with 11.00 (L1000) installed and works correctly. Both were installed with the same latest ISEE.depot file and installation went fine without problems. I have also tried swremove and re-install.
HP support in Finland is looking at the problem as well.
We have tested the web interface with Firefox and IE on several workstations (XP, Linux) and the 11.00 server works and 11.11 does not. It looks like only part of the web interface frames are loaded.
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тАО02-28-2005 07:59 AM
тАО02-28-2005 07:59 AM
Re: ISEE WEB Access error
Are these ISEE Servers on the same Network? You can check with your Network Admin to find out if those 11.11 servers are behind a Firewall, if there is, port 5060 must be opened and allow encrypted data to get through.
If they are behind a FW, can you access ISEE Web Interface from a desktop inside the FW?
How about installing Netscape or Mozilla on them and try to access again?
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тАО05-27-2005 01:57 AM
тАО05-27-2005 01:57 AM