PAC (SHC) client fails to set email address

[Franz Muhr]

Hi,
when I try to save the email address in the Service Detail of the Proactive Analysis client I always get an error Message:

Warning: hpsconfig permission denied;

[Witron_1]

the email adress must be an adress of HP
xxx@hp.com

Which version are you using? there are som eissues with the webUI in version 10 and 11

using the CLI should help to get your SHC configured

[Anka]

Hi Franz, did you find a solution to your problem, i have the same and no solution till now....

[Anka]

In our case the problem was solved as follows:

Warning: hpsconfig permission denied

#ll /opt/hpsmc/common/bin/hpsconfig
-r-sr-x--- 1 root hpsmc 4024504 Mar 22 2006 /opt/hpsmc/common/bin/hpsconfig

Note the Group: hpsmc

#grep hpsmc /etc/group
hpsmc::102:

Added the user hpsmh in the group file:

hpsmc::102:hpsmh

Hope it helps.