SEA Web interafce problem

[AdamJ]

When I open the web interface it just stays on loading... and nothing happens. Does anyone know what is causing this?

Thanks for your help.

Adam

[Sam Cofield · Accepted solution]

There is no clear answer.

You may want to try restarting desta and wccproxy first:

*******
net stop desta_service
net stop wccproxy

wait about 1-2 minutes

net start wccproxy
net start desta_service

try to go into the SEA UI again
*******

There is also information in the WEBES Install Guide in section 2.1.1 regarding Java. Some settings and possibly getting the latest.

http://h18023.www1.hp.com/support/svctools/webes/52webes_install.pdf

[AdamJ]

Thanks for the answer but I have figured it out. The problem was that we have automatic install enabled in RSP for SIM and webes 5.2 had automatically installed itself and had problems connecting to the webesdb on the server. I removed sql express and webes and reinstalled and now it is working correctly.

[AdamJ]

see above