[SIM 6.2 - WEBES 6.1] WCCAgents process leaks memory

[Danilo B]

Hi all,

my WCCAgents is leaking memory, about 4KB every 10 seconds. No way to stop it also restarting desta_service and wcc_proxy or rebooting the server (Windows Server 2003 SP2).

Into the WCC_SNMPTrapHandler.log I see a lot of these messages (IP changes each time, trap is always the same).

Wed Oct 20 11:51:16 2010.207
2768> Got a trap!
Wed Oct 20 11:51:16 2010.254
2768> Filtered out oid .1.3.6.1.4.1.311.1.1.3.1.2_4_0 from 10.33.0.42
Wed Oct 20 11:51:16 2010.254
2768> Got a trap!
Wed Oct 20 11:51:16 2010.285
2768> Filtered out oid .1.3.6.1.4.1.311.1.1.3.1.2_4_0 from 10.33.0.65

SIM is monitoring about 300 objects.

Any idea?

Thank you all for help.

[Dave.]

Hi Danilo, if you have WEBES 6.1, have you tried installing Patch1 downloaded by RSSwM(Remote Support Sw Manager) part of Insight Remote Support.
Regards, Dave.

[Danilo B]

Hi Dave, thank you for your answer. Just installed the patch but WCCAgent service is still leaking memory. I'll go on with scheduled reboot of the service to avoid the memory grow :-(

Regards, Danilo