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04-18-2017 07:39 AM - edited 04-18-2017 07:48 AM
04-18-2017 07:39 AM - edited 04-18-2017 07:48 AM
Where Can I find the smtp logs for the iRS program
MS Server 2008
I can find the ProgramData\HP\RS\LOG directory however I can find no emtries for smtp.
I am attempting to fing out why my alerts are not making it to my exchange server.
it worked until we went to exchange 365, direct send is configured.
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04-18-2017 07:51 AM
04-18-2017 07:51 AM
Re: Where Can I find the smtp logs for the iRS program
Doesn't exchange 365 require authentication to send email? Currently I-RS doesn't support that - but it's on the roadmap for an upcoming release.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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04-19-2017 01:18 AM
04-19-2017 01:18 AM
Re: Where Can I find the smtp logs for the iRS program
We are having the same problem.
Test mails through the configuration of the email adapter are comming through fine. Other mails not.
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04-20-2017 06:36 PM - edited 04-20-2017 06:37 PM
04-20-2017 06:36 PM - edited 04-20-2017 06:37 PM
Re: Where Can I find the smtp logs for the iRS program
You can check the SMTP logs in the ~\Programdata\HP\RS\Log, look for the file with name hprs-YYYY-MM-DD.0, search for the SMTP server name or IP address. Do note that the current versionof IRS (v7.x) does not support authentication for SMTP connection.
Sanjay Mundhra
I am a HPE Employee